Privacy Policy

Vouch4Couch feels responsible for the privacy of its users who access this website (www.vouch4couch.com) and has thus provided this Privacy Policy to acquaint the users with the manner in which the users’ information is stored, utilized and disclosed throughout the website.

Personal Information

‘Personal Information’ in vouch4couch.com would refer to all the information that would be useful in identifying the user (hereafter referred as “You”) as a separate entity. This information for the purposes of this policy shall include, but not limited to, details regarding Your name, gender, date of birth, contact number, city, etc.

You may need to provide this information at certain instances in vouch4couch.com like registering your account, while creating your profile, while making an online transaction, while filling in an online survey or feedback provided by us, while communicating with us through e-mail, phone or otherwise and to provide reviews about our services on the website.

Vouch4couch makes sure that it only collects information that is relevant to fulfilling your experience on our website and that which is necessary to make further transactions. Vouch4Couch collects your information in order to understand your interests and match you up with the best options available to us, to be able to follow up with you during or after your visit to the website, to assist you in any we can through customer support and to prevent any kind or fraud or unlawful use.

To make our website effective, whenever you use the website, vouch4couch might store information related to your activities on the website in order to render you with appropriate assistance during your visit.

Vouch4couch also uses log files that are used as standard measures by all the website owners. This standard security measure would store the users’ IP address, the date and time of access, the type of operating system and is used to analyze users’ demographic information that would be utilized in improving the services as well as in providing security

You acknowledge that apart from the Personal information required of you by the website if you provide any other personal information or any such content on the website, the same might be available to the other users of the website. Vouch4Couch does not take responsibility for any dissemination and disclosure of information by third parties.

Vouch4Couch may disclose aggregated information about the use of the Website, but it will never contain Personal Information. Vouch4Couch does not disclose Personal Information to third parties in the normal course of operations. However, in situations when Vouch4Couch is legally obligated to disclose information to the government or other third parties, Vouch4Couch will do so.

Vouch4Couch implements standard measures to protect against unauthorized access to and unlawful interception of Personal Information. However, no internet site can fully eliminate security risks.

Shared Personal Information

Vouch4Couch also requires the user to fill in details while making an online payment in our website. Vouch4Couch uses a third party online payment gateway and is thus required submitting the users’ data to the third party operator. This third party operator also has access to the transaction log of the user.

Extremely sensitive information like users’ credit-card details are transacted upon secure sites of approved payment gateways which are digitally under encryption, thereby providing the highest possible degree of care as per current technology. Users are advised, however, that internet technology is not 100% safe and users should exercise discretion on using the same.

Security

Vouch4Couch strives to ensure the security, integrity and privacy of Your Personal Information and to protect Your Personal Information against unauthorized access or unauthorized alteration, disclosure or destruction. For this purpose, Vouch4Couch adopts internal reviews of the data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where Vouch4Couch stores Your personal data.

Vouch4Couch is not responsible for any breach of security or for any actions of any third parties that receive Your Personal Information. The Website also linked to many other sites and we are not/shall be not responsible for their privacy policies or practices as it is beyond our control.

Notwithstanding anything contained in this Policy or elsewhere, Vouch4Couch shall not be held responsible for any loss, damage or misuse of Your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event (as defined below).

A "Force Majeure Event" shall mean any event that is beyond the reasonable control of Vouch4Couch and shall include, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption, etc.

Disclosure

Vouch4Couch will use information only in accordance with the Policy under which the information was collected unless we have received explicit authorization.

Vouch4Couch may disclose any information Vouch4Couch may have about You (including Your identity) if Vouch4Couch determines that such disclosure is necessary in connection with any investigation or complaint regarding Your use of the Website, or to identify, contact or bring legal action against someone who may be causing injury to or interference with (either intentionally or unintentionally) Vouch4Couch's rights or property, or the rights or property of users of the Website, including Vouch4Couch's customers. Vouch4Couch reserves the right at all times to disclose any information that Vouch4Couch deems necessary to comply with any applicable law, regulation, legal process or governmental request. Vouch4Couch also may disclose users’ information when Vouvh4Couch determines that applicable law requires or permits such disclosure, including exchanging information with other companies and organizations for fraud protection purposes.

You acknowledge and agree that Vouch4Couch may preserve any communication by You with Vouch4Couch through the Website or any Service, and may also disclose such data if required to do so by law or if Vouch4Couch determines that such preservation or disclosure is reasonably necessary to: (1) comply with legal process; (2) enforce this Policy; (3) respond to claims that any such data violates the rights of others; or (4) protect the rights, property or personal safety of Vouch4Couch, its employees, users of, or visitors to, the Website, and the public.

User Discretion

The users reserve the right to not provide or complete any bit of Personal Information if they will so, however, if the information is marked mandatory or required, the user might not be able to avail that part of service or feature.

The 'Help' portion of the toolbar on most browsers will tell users how to prevent user’s browser from accepting new cookies, how to have the browser notify the user when user receives a new cookie, or how to disable cookies altogether. However, as cookies allow users to take advantage of some of the Website's features, some of the Website's features and services may not function properly if user’s cookies are disabled. For instance, if users block or otherwise reject Vouch4Couch's cookies, you will not be able to proceed to checkout, or download any of Vouch4Couch's Content or avail of Vouch4Couch's services that require users to log in.

General Provisions

By accessing the Website, You have agreed to the terms set out in this Policy. This Policy should be at all times read along with the Terms of Use of the Website.

Unless stated otherwise, the Policy applies to all information that Vouch4Couch has about You and Your account.

By using this Website and the content and services provided on the Website, You agree and acknowledge that Your Personal Information collected through the Website may be transferred across national boundaries and stored and processed in any the country around the world. Users also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of users information may be undertaken by trusted third party vendors or agents of Vouch4Couch such as credit card processors, web hosting providers, communication services, and web analytic providers, to help facilitate Vouch4Couch in providing certain functions.

Vouch4Couch may make changes to this Policy, from time to time at Vouch4Couch's sole discretion or on account of changes in law. Vouch4Couch will not reduce Your rights under this Policy without Your explicit consent. Vouch4Couch may e-mail periodic reminders of the notices and conditions, unless You have instructed Vouch4Couch not to, but You should check the Website frequently to see recent changes. Notwithstanding the above, Vouch4Couch shall not be required to notify You of any changes made to the Policy. The revised Policy shall be made available on the Website.

Your continued use of the Website, following changes to the Policy, will constitute Your acceptance of those changes. In addition to the foregoing, any disputes arising under this Policy shall be governed by the laws of India.

Contact us for any further queries regarding the Privacy Policy or more at info@vouch4couch.com




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